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RETURN AND REFUND POLICY

If you are not happy with your purchase or the products don’t match with those you ordered and want to return the tonewoods, you must contact us within 15 working days after receiving the order.

The Delivery shipping costs are not refundable and you are responsible for return shipping costs.

GoldenTonewood items must be returned in original, unworked condition for a full refund.

After we receive the goods to our shop, we will send you the refund.

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